Absolutely! Many customers choose to use their own records to create something deeply personal. When placing your custom order, simply indicate within the order form that you’ll be providing your own vinyl. You can either schedule a local record drop-off or have your records shipped directly to: Old Soul Creatives 97 Banklick Road Wilder, KY 41076 After your custom order is submitted, you’ll receive a follow-up email with instructions for shipping your records or a link to schedule a quick local drop-off appointment. If you’re local and prefer to drop them off, appointments are required so we can coordinate a smooth and efficient handoff. Don’t have your own records — or don’t see what you’re looking for in Old Soul’s online inventory? You’re welcome to order from any source you’d like and have the records shipped directly to Old Soul Creatives. Regardless of where they come from, I’ll take great care of your records throughout the entire creation process.

Of course! Your record — your album cover. If you provide your own vinyl, your album cover will be returned to you along with your finished piece unless you request otherwise.

Custom pieces are carefully handcrafted to order and typically take 2–3 weeks to complete, depending on current order volume. If you’re working with a specific deadline, please reach out before ordering — I always do my best to accommodate.

If a record isn’t listed in the online inventory, it simply means it isn’t currently available through Old Soul Creatives. Old Soul’s inventory is made up primarily of worn, scratched, or slightly damaged records that are “worn just enough to be reborn.” If you’d like to use a specific album that isn’t listed, you’re absolutely welcome to provide it yourself. You can purchase it locally and ship it, or order it online and have it sent directly to: Old Soul Creatives 97 Banklick Road Wilder, KY 41076 Just be sure to indicate in your custom order form that you’ll be providing your own records.

Yes! Many customers choose this option. When placing your custom order, simply indicate in the order form that you’ll be providing your own records. You’re welcome to purchase albums from any source and have them shipped directly to: Old Soul Creatives 97 Banklick Road Wilder, KY 41076 You can also leave a note in your order form confirming that records are being shipped. You’ll receive a confirmation email once your records have arrived safely.

Yes. You’ll receive an email notification from Old Soul Creatives as soon as your records have been delivered and received. If you do not see a confirmation email, please check your spam or junk folder to ensure Old Soul's messages aren’t being filtered.

Communication for all custom orders is handled directly through Old Soul Creatives via email. You’ll receive updates at key stages of the process — from order confirmation to record arrival (if applicable), to completion and shipping. All emails will come directly from Old Soul Creatives. If you do not receive an order confirmation after submitting your form, please check your spam or junk folder.